Event management services

It's Not Just About the Software

Helping You Create Fabulous Events Every Step Of The Way

We have an experienced team at Eventsforce, made up of previous event planners. This means we understand the different elements needed to craft your next exceptional event. We believe it's not just about providing you with software and letting you go - we're here to help you every step of the way, to ensure you can gain the most from the platform and learn how to use it to your advantage, enabling you to benefit from the ease of use and intuitive way it guides you through the event creation process. At Eventsforce, it's not just about the software, it's about ensuring you have everything you need for event success.

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Discover Our Services

Onboarding

Start your journey with our dedicated onboarding team whose job is to work closely with your events team, agree on your event objectives and business goals and make sure that your Eventsforce solution is set up to accurately reflect and support your requirements.

Training

Get a training programme created specifically for your tailored Eventsforce solution. Your Eventsforce trainer will take you and your team through a structured course that will help everyone understand how the system can be used in the context of their individual work objectives.

Account Management

Benefit from regular reviews and feedback sessions with your dedicated Client Success Manager who will also give you guidance on how the system can best meet your changing needs. You can also get expert advice on important business issues like data management, security and regulatory compliance.

Global 24/5 Support

Get reliable access to our in-house dedicated support desk which continues to smash the global industry average for solutions support each year. With a 2-minute average response time, our friendly team of skilled specialists will help you with any technical query or talk you through any process to ensure your events are running smoothly at all times. Choose to call or email the team, or connect via our online chat.

Personal Development

Join the community of Eventsforce users through our dedicated customer portal which offers regular articles, tutorials and webinars to keep you up to date on our latest product releases. Network with your peers at our regular client events featuring important announcements and technology trends – and get insights and tips from our content hub for tech-savvy event planners.

Software Development

Our in-house team of skilled software engineers develop solutions specifically designed to reduce your workload, engage attendees and deliver event success. Customer feedback and recommendations are continuously channelled into our active development programme to ensure we always deliver the best solution for your events.

Data Integration

Get expert advice on how to share valuable data in Eventsforce with other systems used around your events. We have partnerships with leading technology vendors and our open API has helped hundreds of customers integrate Eventsforce with mobile apps and business solutions like CRM, finance, membership and more.

Community & Reviews

As an Eventsforce user, your input and feedback is invaluable in helping us to create case studies and testimonials tailored to your needs. And while relevant content is always a plus, great service is even better and so — if you’re happy — don’t keep it to yourself. Get rewarded for sharing your positive experience with your industry peers via our reviews programme.